Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect information you provide directly, such as your name, email address, and travel preferences when you create an account or plan a trip. We also collect information automatically, including device information, IP address, and usage patterns to improve our service.
2. How We Use Your Information
We use your information to generate personalised travel itineraries, improve our AI models, send service-related communications, and ensure the security of our platform. We never sell your personal data to third parties.
3. Data Storage and Security
Your data is stored securely on encrypted servers. We use industry-standard security measures including TLS encryption, secure database storage, and regular security audits. Access to your data is restricted to authorised personnel only.
4. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our service is used. You can control cookie settings through your browser. We do not use tracking cookies for advertising purposes.
5. Third-Party Services
We use Google OAuth for authentication, which is governed by Google's privacy policy. We use AI providers (Groq/OpenAI) to generate itineraries — your travel queries may be processed by these services. We use Open-Meteo for weather data, which does not collect personal information.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can request a copy of your data or ask us to delete your account by contacting us at business@laminaidigital.com. We will respond to all requests within 30 days.
7. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of TripPilotAI after such changes constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at business@laminaidigital.com or through our Contact page.